Quality, Risk & Compliance Specialist
Donna has over 15 years experience in managing and auditing quality systems in National Disability Services and Aged Care. Donna holds a Diploma of Quality Management Systems including integrated Risk Management systems, Certificate IV in Workplace Training and Assessment, Certificate IV in Continuous Quality Improvement (Aged Care), Work Cover WHS Train the Trainer and is a qualified Lead Auditor.
Donna has extensive experience in Lean Process Improvement, Root Cause Analysis, Return to Work Coordinator, ISO 9001, Third Party Verification, HSQS Certification, DHHS Certification, Attendant Care Certification, Quality and Safeguarding Audit and OCG accreditation. Donna has an advanced investigation certificate as well as experience in conducting Disability Reportable Incidents and Reportable Conduct investigations.