Regulatory compliance is becoming increasingly complex and our Quality, Risk and Compliance team has the expertise to guide you through these challenges. We can assist your organisation to enhance your business systems to improve outcomes for your clients and staff in the areas of disability, child and family services, aged care, risk management and work, health and safety.
Our highly qualified internal audit team has specialist experience (see Statement of Services) and can assist you with the preparation of self-assessment, conducting gap analysis and preparing for your external audits, such as TPV (NSW), OCG (NSW), HSQF (QLD), DHHS (VIC & TAS), Quality Safeguarding (NT), DSC (WA), Attendant Care and ISO 9001,
In addition, we can assist you with developing an internal audit schedule, tools and templates as well as conducting periodic audits of areas within our expertise.
The team has extensive experience in the review and implementation of quality frameworks and linking these to your business objectives, which encompasses areas such as complaints and feedback and incident and accident reporting.
We consider this service particularly complementary to Vulnerable Persons and Workplace Investigations.