One of the biggest causes of misconduct or failure of employees to adhere to policies and procedures stems from a lack of understanding. With today’s technology, many organisations have taken their training online, which is a fantastic use of resources, however, we have found this has resulted in a lack of compliance in practical terms. It also makes it difficult for you as the employer to ascertain your employee’s interpretation of their requirements.
At the Huxley Hill Group, we provide face to face training for up to 22 people incorporating legislative requirements, practical scenarios, case studies and active participation by attendees in the following areas, specifically:
Mandatory Reporting Training
Training presentations in relation to Reportable Conduct, Disability and Aged Care Reportable Incidents, and responses to such incidents, are aimed at direct support workers, care staff, registered nurses, allied health professionals and management.
We define legislation and utilise practical scenario-based discussions to ensure active participant engagement, keeping our responses in line with the Evidence Act, 1995. We discuss evidence relevant to reportable incidents and educate your employees on how to capture the right information in Incident Reports, Progress Notes and Behaviour Support Notes, as well as how to handle disclosures of reportable incidents by clients and/or residents.
Quality, Risk & Compliance Training
Our qualified trainers have a Cert IV Training & Assessment qualification and have conducted training in the areas of Elder Abuse, Resident Rights, Reportable Conduct, Reportable Incidents, Disability Reportable Incidents, NDIS Quality and Safeguards, WHS, Risk Management, Complaint Management and Incident Reporting.
We educate workers and organisations on how to support their clients and their residents to give them a better quality of life according to legislation and best practice methods by using case studies and scenario-based discussions.
Workplace Grievances Training
These sessions are specific to bullying, harassment, and discrimination in the workplace. Our sessions include defining workplace grievances, what constitutes each of these terms under Fair Work and WorkSafe Australia, the use of scenario case study discussions, employee and employer reporting obligations, and expectations of requirements should an investigation commence.
We believe through education and training, we can help you create a great work culture, which ultimately leads to less employee grievances and a happier and more productive workplace.
Internal Workplace Investigations Training
Being a proficient and competent investigator is a skill that takes practice. This training is for organisations who wish to gain further knowledge when conducting their own internal Workplace Investigations.
We can train HR staff in all critical areas such as initial action, pre-investigation planning, case studies to highlight current case law, interviewing techniques, report drafting, consent to record, laws of evidence, avoiding bias, and procedural fairness.
These sessions are run exclusively by our investigations team who each has over 15 years of practical investigations experience behind them, both in private practice and as law enforcement detectives.
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